Customer Support

Discontinued Products

Discover new generation of Datacolor products that can replace your older obsolesced products.

There are many reasons for a product to reach its end of life, such as unavailability of parts for repair, technology innovations, or the products are no longer economical to continue supporting. At Datacolor, we are committed to provide you with the best customer services and take all these factors into consideration when discontinuing support for legacy products.

We recognize these support announcements may prompt you to evaluate your current operating environment and plan your solution roadmap. With this in mind, we are providing the information below to help you manage your transition, and to provide a clear understanding of the different service programs and assist you to migrate to the next generation of products and solutions.

Discontinued Hardware Products

Discontinued Software Products

Discontinued Hardware Products

Interested in upgrading to the latest products? Here is a helpful guide full of information about trading in your older instruments.

Support Lifecycle Definitions

Current products – This refers to products currently manufactured and sold by Datacolor. These products are fully supported and are not included in this section.
End of sale products – This refers to products that are no longer manufactured by Datacolor. In some circumstances, customers can still order these products in small quantities from remaining inventory. Products in this phase have maintenance contract availability as well as technical support services.
End of support products – This refers to products that Datacolor can no longer provide spare parts replacement or repair services. This means no telephone or email support and no support on reinstallation. Any current application agreements will be honored but will not be renewed. However, Datacolor can offer verification service for a limited time for our Spectrophotometers. Verification service provides basic verification of the instrument, but no replacement parts will be provided.
End of verification products – This refers to products that Datacolor can no longer provide verification services.

Instrument	End of support date	End of verification date	Replacement product
Datacolor Elrepho SN<8805323	November 2024	N/A	Datacolor Elrepho 1000
Datacolor 400/600 series	June 2022	June 2024	Datacolor Spectro 1000/700
Datacolor 110	December 2021	December 2023	Datacolor 200
Datacolor Viewport	March 2021	N/A
Select QC	November 2020	N/A	ColorReader
Check II	February 2020	February 2022	Check 3
Check	October 2016	June 2018	Check 3
Spectraflash 300/ 350X / 450/ 450X 600/ 600 X/ 600 Plus	October 2016	June 2018	Datacolor Spectro 1000/700
Mercury	October 2016	June 2018	Check 3
Microflash 100d & 200d	October 2016	June 2018	Check 3
Microflash 45IR	January 2016	N/A	45IR
Dataflash 100	January 2013	N/A	Datacolor 200
Elrepho 450	January 2013	N/A	Datacolor Elrepho 1000
Elrepho 3100 & 3300	February 2010	N/A	Datacolor Elrepho 1000
3891 series Units Built AFTER 1988	September 2002	N/A	Datacolor Elrepho 1000
3890/3880 series Units Built AFTER 1988	September 2002	N/A	Spectro 1000/700
3991 Series	September 2002	N/A	Datacolor Elrepho 1000
3990 Series	September 2002	N/A	Spectro 1000/700
SF500 Series	September 2002	N/A	Spectro 1000/700
CS-5 and CS-3	April 2002	N/A	Datacolor Spectro 1000/700
Chroma Sensor	June 2000	N/A
38XX series Units Built BEFORE 1988	June 2000	N/A	Datacolor Elrepho 1000 or Spectro 1000/700

Light Booths	Support Discontinued Effective Date	Replacement product
Verivide CA Series	April 2015	Datacolor ColorMatcher
Multilight 2 (ML 2)	June 2002	Datacolor ColorMatcher
Multilight 5 (ML 5)	June 2002	Datacolor ColorMatcher
Tru-Vue 1	June 2002	Datacolor Tru-Vue

Lab Dispensing	Support Discontinued Effective Date	Replacement product
AUTOLAB Models: 32, 40 Combo, 64, 72, 72 Combo, 96, 96T, 104, 104T, 108, 108T, 108 Combo, 128, 128T, 186, 186T, 100 Plus, 20V, Modulo GT series	December 2012	Autolab
AUTOLAB SM, SMS, SM Chem	December 2012	Autolab
DS5 & DM5	July 2001	Autolab
DS3 & DM3	January 1996	Autolab

Lab Dyeing	Support Discontinued Effective Date	Replacement product
Ahiba Nuance Top Speed II	January 2019	Ahiba
Multiprecise	January 2019	Ahiba
Easydye; Spectradye	December 2016	Ahiba
Nuance Top Speed; Nuance ECO (serial #<03170); Nuance Plus	December 2011	Ahiba
Turbolor 1000; Turbomat	December 2009	Ahiba
Colormat; Polymat; Texomat; Winder KSW	September 2004	Ahiba

Conditioners	Last Sales	Repair support Discontinued Effective Date (Preventive Maintenance still available)	Replacement product
DC Conditioner MB1	2011	2020	MB2
DC Conditioner RP1	2017	2024	MB2

Discontinued Software Products

What does “Supported” mean for Datacolor software:

A software version that is launched and will be maintained for a certain period.
Supported versions will include bug fixes and emergency software changes.
Customers under Software Maintenance Support contract (Learn more about SMS) will have free access to latest releases.
Customers without valid SMS contract, upgrade to latest release will be charged as part of an upgrade path

Request for License Keys:

License Keys will be delivered free of charge for customers under Software Maintenance Support contract (Learn more about SMS)
Customers without valid SMS contract, License Keys will be chargeable
For software version no longer supported, there may be technical limitation to generating License Keys, for example after (June 2026), we will not have any capabilities to provide activation keys for MT, MP, Tools version before Release 24.1
In the case there is no technical capability for Datacolor to generate an License Key on an old software version, Datacolor will be able to provide a financial upgrade path to the latest release.
Datacolor will no longer replace defective hardware keys. We cannot guarantee that discontinued software can be installed on recent operating systems.

	Technical Support	Replacement Software
Colibri Supported Products	Click here
Quality Control Software
Datacolor Tools 1.x	No longer supported	Datacolor TOOLS
Colortools 1.X, 2.X	No longer supported	Datacolor TOOLS
Datamaster	No longer supported	Datacolor TOOLS
Chroma QC	No longer supported	Datacolor TOOLS
Color Matching Software
Datacolor Match Pigment 3.3	No longer supported	Datacolor Match Pigment
Datacolor Match Pigment 1.x, 2.x, 3.x	No longer supported	Datacolor Match Pigment
Match AFX	No longer supported	Datacolor Match Pigment
Chroma Calc I, II, and III	No longer supported	Datacolor Match Pigment
Datamatch Paint, Plastic and Ink	No longer supported	Datacolor Match Pigment

Datacolor Match Textile 1.6	No longer supported	Datacolor Match Textile
Datacolor Match Textile 1.x	No longer supported	Datacolor Match Textile
Datamatch Textile	No longer supported	Datacolor Match Textile
DCIMatch 1.0 – 1.2.X	No longer supported	Datacolor Match Textile

Retail Software
Datacolor Paint 1.x	No longer supported	Datacolor Paint 2
Lab Paintmaker 1.x -3.15	No longer supported	Datacolor Paint 2
Paintmaker	No longer supported	Datacolor Paint 2
DOS Paintmaker	No longer supported	Datacolor Paint 2

Visualization Software
Datacolor ENVISION	No longer supported
ImageSync 3.x ImageMatch 3.x ImageMaster 3.x	No longer supported

Production
ITMProcess	No longer supported	Datacolor Process
Smart Weigh	No longer supported	Datacolor Weigh
Performance Monitor High End Instruments
Datacolor Guardian 1.x, 2.x	No longer supported	Datacolor Guardian
Datacolor Maestro	No longer supported	Datacolor Guardian
Datacolor FleetViewer 1.x, 2.x	No longer supported	Datacolor Guardian